Special Order Policy

We carry many more items than are shown on www.CascioMusic.com. Items that do not appear on our website but that we normally carry are not considered special orders. They will, however, need to be ordered by email, mail or telephone.

Special orders ARE special, and we want you to be a satisfied customer. Cascio Music will special order almost any product carried by our manufacturers. To order non-stock, special order items, a pre-payment in full is required. Pre-payment is non-refundable and non-transferable, and special order items are non-cancellable and non-returnable. Manufacturers' production times vary, so estimated delivery dates are not guaranteed. As strict as this may sound, we have your best interest in mind.

Please note: all component drums and drum cases, some parts, and any customized or custom-built items are subject to this Special Order Policy.

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  • Since 1887, the Yamaha Corporation in Japan has grown to become the world's largest manufacturer of musical instruments. Musicians worldwide place their confidence in Yamaha Drums, Keyboards, Woodwinds & Brass, plus Live Sound and Recording Gear.
  • C. F. Martin & Co. has been creating the finest instruments in the world for over 175 years. One of the world’s leading acoustic instrument makers, Martin guitars are hand-made by skilled craftsmen and women, using both old and new design and techniques.
  • Meinl Cymbals inspire drummers, offering them new sounds to hear and feel. Six different alloys are used for crafting cymbals, offering   the widest selection of basic cymbal sound characteristics. Based in Germany, Meinl also offers a wide assortment of high quality percussion instruments for all skill levels.
  • Archer offers Acoustic, Electric and Bass models – quality instruments with "sound" value at modest prices. Designed and performance-tested in the USA, these are ready-to-go right out of the box! With Archer, you're not paying for the "name," you're paying for the guitar. 
  • Union Drum Sets are designed and performance tested in the USA ... and come with everything needed to start playing, right out of the box. Quality Drum Hardware and Hand Percussion round out the Union Drums line.
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