VISIT US

Cascio Music SuperStore
13819 W. National Avenue
New Berlin, WI 53151
United States



CUSTOMER SUPPORT

We are here to help! Please contact us if you need information or assistance. Our Customer Support team will help you place an order, answer questions about merchandise, advise on item availability, assist with promo codes, help build a custom order, discuss shipping options, track packages, secure return authorizations, and answer any other questions you may have.


PHONE

(800) 462-2263 (Toll-Free in the U.S. only)
(262) 789-7600 (Outside the U.S.)


FAX

(800) 529-0382 (Toll-Free Fax in the U.S. only)
(262) 786-6840 (Outside the U.S.)


EMAIL

customerservice@casciomusic.com


LIVE CHAT

Chat with our Customer Support team! (Monday-Thursday 9am-7pm CST ; Friday 9am-6pm CST).

Click here for Live Chat




RETURNS PROCESS

If you wish to make a return, please follow our Return Policy procedures. All returns require a return authorization number from our Customer Support center. The return authorization document will also include the correct address in which to ship returns.

Please do not send any products (returns, exchanges or otherwise) to the retail store address above. Any items delivered to the retail store will be returned to the sender at the sender's expense.

Free Shipping
  • Since 1887, the Yamaha Corporation in Japan has grown to become the world's largest manufacturer of musical instruments. Musicians worldwide place their confidence in Yamaha Drums, Keyboards, Woodwinds & Brass, plus Live Sound and Recording Gear.
  • C. F. Martin & Co. has been creating the finest instruments in the world for over 175 years. One of the world’s leading acoustic instrument makers, Martin guitars are hand-made by skilled craftsmen and women, using both old and new design and techniques.
  • Meinl Cymbals inspire drummers, offering them new sounds to hear and feel. Six different alloys are used for crafting cymbals, offering   the widest selection of basic cymbal sound characteristics. Based in Germany, Meinl also offers a wide assortment of high quality percussion instruments for all skill levels.
  • Archer offers Acoustic, Electric and Bass models – quality instruments with "sound" value at modest prices. Designed and performance-tested in the USA, these are ready-to-go right out of the box! With Archer, you're not paying for the "name," you're paying for the guitar. 
  • Union Drum Sets are designed and performance tested in the USA ... and come with everything needed to start playing, right out of the box. Quality Drum Hardware and Hand Percussion round out the Union Drums line.
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