Special Order Policy

We carry many more items than are shown on www.InterstateMusic.com. Items that do not appear on our Website but that we normally carry are not considered special orders. They will, however, need to be ordered by email, mail, or telephone.

Special orders ARE special, and we want you to be a satisfied customer. Interstate will special order almost any product that is carried by our manufacturers. To order non-stock, special order items, a pre-payment in full is required. Pre-payment is non-refundable/non-transferable, and special order items are non-cancellable/non-returnable. Manufacturers vary in delivery time, so estimated times of arrivals are not guaranteed. As strict as this may sound, we have your best interest in mind. (All component drums and drum cases, some parts and customized items are subject to this Special Order Policy!)

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  • One of the world's leading manufacturers of cymbals, Sabian was founded in New Bruswick, Canada in 1981, and today offers cymbals of all types ... for beginner to pro drummers, as well as special effects cymbals and models for concert and marching use.
  • Active in the consumer photography market since 1952, Pentax entered the digital camera market in 1997 with the unique EI-C90. Today Pentax offers a range of compacts, including several waterproof models, and its DSLR range contains several award-winners and plenty of innovative features.
  • Since 1887, the Yamaha Corporation in Japan has grown to become the world's largest manufacturer of musical instruments. Musicians worldwide place their confidence in Yamaha Drums, Keyboards, Woodwinds & Brass, plus Live Sound and Recording Gear.
  • Established in 1945 in Germany by Fritz Sennheiser and seven fellow engineers of the University of Hannover, Sennheiser is the world leader in microphone technology, RF-wireless and infrared sound transmission, headphone transducer technology, and in the development of active noise-cancellation.
  • Taylor Guitars is a leading manufacturer of acoustic, acoustic/ electric, and electric guitars, renowned for their playability and great tone. Founded in 1974, Taylor offers an extensive Build to Order custom guitar program. Many leading music artists choose Taylor for these exact reasons.