Special Order Policy

We carry many more items than are shown on www.InterstateMusic.com. Items that do not appear on our website but that we normally carry are not considered special orders. They will, however, need to be ordered by email, mail or telephone.

Special orders ARE special, and we want you to be a satisfied customer. Interstate will special order almost any product carried by our manufacturers. To order non-stock, special order items, a pre-payment in full is required. Pre-payment is non-refundable / non-transferable, and special order items are non-cancellable / non-returnable. Manufacturers' delivery times vary, so estimated ETA's are not guaranteed. As strict as this may sound, we have your best interest in mind.

(All component drums and drum cases, some parts and customized items are subject to this Special Order Policy!)

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  • Robert Moog's original company was founded as R.A. Moog Co. in 1953, manufacturing theremin kits and modular synthesizer systems, producing some of the most popular synthesizers of all time. Today's Moog gives you sounds not possible anywhere else. 
  • Innovative Percussion is a manufacturer of drumsticks, keyboard mallets, and many other percussion implements. Innovative feels that the attention given to detail and design of quality percussion instruments deserves sticks and mallets parallel in quality.
  • Based in greater Detroit, Reverend was launched by Joe Naylor in 1997, becoming one of the fastest growing U.S. guitar companies. Reverend has established an extensive US and international dealer network, an enviable artist roster, and numerous awards.
  • For more than 30 years, TASCAM has developed products for every segment of the sound and music industry. From the high-end audio professional in a major post-production studio to the novice or hobbyist at home, TASCAM is everywhere.
  • Lanikai was founded in 2000, starting with the LU-21 Soprano Ukulele. Today the company produces a wide range of ukuleles include Curly Koa, Custom, Quilt Ash and Spruce Series models. Bags, cases and accessories are available as well.