Privacy Policy

At www.InterstateMusic.com, we are committed to protecting your privacy. We have posted the following details on this policy, describing the types of information we gather and how it is used. Please read through the details below.


This Privacy Policy Covers:


Collection and Use of Information

Interstate Music is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from you at several different points on our website.

Registration

To order products online on this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and e-mail address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information, and unique identifiers, but encouraged so we can provide a more personalized experience on our site.

Order

When you place an order online, we request your name, address, e-mail address, mailing address, telephone number, credit card number, and expiration date. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.

Cookies

A cookie is a piece of data stored in your computer containing information about you. Our site uses temporary cookies to manage the connection between your browser and our server. Once you close your browser, the cookie simply terminates and disappears from your computer. If you reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. Namely, you wouldn't be able to browse or order from our online catalog.

Log Files

We use IP addresses to analyze trends, administer the site, track a user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This website contains links to other sites. Please be aware that InterstateMusic.com is not responsible for the privacy practices of such other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Surveys & Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Security

This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line. When our registration / order form asks you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - 128-bit SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment, in a locked data center.

If you have any questions about the security at our site, e-mail us at customerservice@interstatemusic.com.

Newsletter/Special Offers

Members who sign up for our newsletter will receive information on current promotions, contests and products. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Site & Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.


Correction / Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. You can do this by logging on to your account and making changes there. If you have any questions, contact us at Customer Service at customerservice@interstatemusic.com. You may also contact us by telephone or postal mail.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You will have a choice as to whether or not we use your information.

Consent

Use of our website indicates your consent to our collection and use of your personal information as described in this privacy policy.

Cascio Interstate Music

13819 W. National Avenue, New Berlin, WI 53151

Phone: 800-462-2263

Email: customerservice@interstatemusic.com

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