Full Service Electronic Instrument Repair
Cascio Interstate Music offers electronic instrument repair on a variety of gear, plus warranty service on products from various manufacturers. We repair:
- Amplifiers (including tube amps *)
- PA Gear
- Recording Equipment
- Wireless Microphone Systems
Bob Ackerman, the "Repair Doctor", is the experienced technician who has run our full-service electronic musical instrument repair shop for over twenty years at Cascio Interstate Music. He also offers warranty service for over twenty manufacturers. Bob continues his electronic education annually at service seminars run by the Musical Instruments Technicians Association (MITA), and he is well-qualified to service your piece of equipment.
* Tube Amplifier Repair
Bob Ackerman's specialty is tube amp repair. It's no secret that, just like a high performance car, tube amps require the occasional trip to the "garage" for maintenance and tweaking. With over twenty years of experience repairing tube amps, Bob Ackerman is the "go-to guy" that knows tube amps like the back of his hand. Bob has worked on the oldest vintage Marshalls to the newest JVM series.
When you trust your tube amp to Bob, you can be sure that your amplifier will receive the same kind of attention that touring headliners come to expect from their personal amp techs. Bob will personally discuss your amp's needs with you before proceeding, and then repair your amp as if it was his own (and trust us, he's finicky!) When you get your amp back from Bob, it will have the roar, grind and punch that made you fall in love with it in the first place!
Brands We Service
We commonly handle product repairs for the following brands: Ampeg, B52, Boss, Casio, Crate, Crown, Fender, Furman, Gallien Krueger, Genz Benz, Hughes & Kettner, JBL, Korg, Kurzweil, Line 6, Mackie, Marshall, Mesa Boogie, Peavey, Rane, Rhodes, Roland, SWR, Tascam, Teac, Vox and Yamaha. Contact us with any other warranty service questions.
Packing & Shipping Information
When sending your instrument for repair, make sure to use a sturdy box. You can even double-box the instrument for added protection. Also, be sure to use plenty of packing material around the instrument. If using packing peanuts, first enclose the instrument in a large garbage bag to keep the styrofoam from getting into the instrument. When sending an instrument, it is also recommended to have the package insured. If you are shipping a tube amp, remove the tubes and send them separately to prevent breakage. If you are shipping a combo amp head, remove the head from the cabinet and send the head only to save on shipping weight and to prevent the possibility of damage to the speaker. Before sending in a product for repair, you will need to print and fill out a repair ticket (click here). Please ship your repair to Bob Ackerman at 13819 W. National Ave. New Berlin, WI 53151.
The Cascio Advantage
We offer professional service with quick turn-around and a dealer repair discount. You can reach us by stopping by our retail store, contacting us by phone at 262-789-7600, or emailing us at email@example.com. Print and fill out a repair ticket here.