Contact Us


Interstate Music

Division of Cascio Music Company
13819 W. National Ave
New Berlin, WI, United States 53151


To place an order via phone, inquire about returns, merchandise questions, item availability, placing an order with multiple destinations and/or payments, tracking a package, shipping questions or have any other customer service questions please call us at:

(800) 462-2263 (Toll Free in the U.S. only)
(262) 789-7600 (Outside the U.S.)

(800) 529-0382 (Toll Free Fax in the U.S. only)
(262) 786-6840 (Outside the U.S.)

Alternatively, if you wish to contact us by email:

Customer Service issues
customerservice@interstatemusic.com

Website problems and/or questions
web-master@interstatemusic.com

Click here for Live Chat!

Please do not send any product (return, exchange or otherwise) to the address listed above. All returns and exchanges require a Return Authorization number. All purchases require a Purchase Order. All items delivered at the above address will be returned to the sender at sender's expense. If you have a product that you wish to return, please view our Return Policy and follow the procedure and our customer service center will issue a return authorization that includes our ship-to address.

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